Cookie Policy
Effective Date: August 4, 2026
1. What Cookies Are
Cookies are small text files stored on a visitor’s device by a website. They may help a website remember selections, maintain login sessions, support security, and improve functionality.
Similar technologies may include local storage, session storage, browser identifiers, pixels, or other methods used to store or recognize information.
2. How Tidy NY City Uses Cookies
Tidy NY City may use cookies and similar technologies to:
- Keep users signed in during a session
- Maintain customer, provider, and administrative session security
- Remember user selections and form information
- Support request, listing, payment, and account workflows
- Prevent fraud, misuse, and unauthorized access
- Diagnose technical problems
- Understand general website usage and performance
- Improve website functionality and user experience
3. Types of Cookies We May Use
| Type | Purpose |
|---|---|
| Essential Cookies | Support core website functions such as page navigation, account access, form submission, session management, and security. |
| Preference Cookies | Remember selections such as login state, notification settings, display preferences, or other user choices. |
| Security Cookies | Help detect suspicious activity, prevent unauthorized access, and protect customer, provider, and administrative accounts. |
| Performance Cookies | Help us understand whether pages, forms, embedded applications, and platform features are functioning properly. |
| Analytics Cookies | May be used to understand general visitor activity, page usage, device type, referral source, and website performance. |
4. WordPress and Divi Cookies
The public-facing Tidy NY City website uses WordPress and the Divi theme. WordPress, Divi, installed plugins, and related website components may use cookies or local storage to support:
- Website administration
- Login sessions
- Security
- Page-building functions
- Form behavior
- Website preferences
Some administrative cookies are used only when an authorized site administrator is signed in.
5. Embedded Application
The Tidy NY City service platform is embedded within the public website and may use its own session identifiers, cookies, or browser storage.
These technologies may support:
- Customer request access
- Provider login and account access
- Administrative access
- Form submission
- Payment status
- Request and listing workflows
- Fraud prevention and security
6. Payment Services
When a user chooses to pay through Stripe, Stripe may place cookies or use similar technologies for payment processing, fraud prevention, authentication, security, and transaction completion.
Stripe’s use of cookies and personal information is governed by Stripe’s own policies.
Zelle payments occur outside the Tidy NY City website through participating financial institutions. Those institutions may use their own cookies and tracking technologies.
7. Third-Party Links and Services
Tidy NY City pages may include links to provider websites, social-media platforms, review services, payment processors, or other third-party websites.
Those third parties may place their own cookies when a visitor opens their website. Tidy NY City does not control third-party cookies or tracking practices.
8. Managing Cookies
Most browsers allow users to review, block, limit, or delete cookies through browser settings.
Users may generally choose to:
- Delete existing cookies
- Block all cookies
- Block third-party cookies
- Receive a warning before a cookie is stored
- Clear local storage and site data
Blocking or deleting essential cookies may prevent parts of the website or platform from working correctly. This may affect login, request access, provider accounts, payment processing, forms, and security functions.
9. Do Not Track Signals
Some browsers provide a “Do Not Track” signal. There is not currently a universally accepted technical or legal standard for responding to every such signal.
Tidy NY City may not respond uniformly to browser-based Do Not Track signals.
10. Cookie Retention
Some cookies expire when the browser is closed. Others may remain for a defined period or until the user deletes them.
Retention depends on the cookie’s purpose, the technology used, security needs, and third-party service settings.
11. Changes to This Cookie Policy
Tidy NY City may update this Cookie Policy when website technology, platform features, third-party services, or legal requirements change.
The updated version will be posted on this page with a revised effective date.
12. Related Policies
13. Contact Tidy NY City
Questions about cookies or website privacy practices may be submitted through our Contact page.